hands on a phone and computer

Fraud

Be alert to e-mail and text message fraud and other fraud schemes. We encourage you to be vigilant in protecting your personal information. Review these tips on cyber security and report suspected fraudulent activity to us immediately.

Don't take the bait

Phishing scams may try to convince you otherwise, but Moultrie Bank & Trust will never call, e-mail or text you to ask for sensitive information such as login credentials, account numbers, Social Security numbers or Secure Access Codes. The security and confidentiality of your personal information is important to us.

Your safest bet, if you're ever contacted and asked to provide sensitive account or personal information, is always to hang up and call us directly to verify, unless you initiated the contact or are otherwise certain about the legitimacy of the person contacting you. In the event you receive a suspicious call, text or e-mail, or notice activity you don't recognize in your online banking transaction listing, our bankers are here to take immediate action to help protect you and your accounts from further exposure.

Protect your account with a strong password

The security and confidentiality of your personal information is important to us. Turn a memorable sentence into an acronym to make your password stand stronger against fraud. “I spent three hours at the grocery store!” for example, becomes “Is3h@tgs!”.
  • Change your password regularly
  • Create unique, original passwords
  • Use the longest practical password
  • Use a mix of upper and lowercase letters
  • Include one or more numbers
  • Use at least one special character
  • Reuse passwords for multiple sites
  • Choose something others can guess easily
  • Include your personal information, such as your name, birthday, Social Security number, Passport number or the names or information for family members or friends
  • Include account numbers
  • Use sequences of characters such as 1234567 or abcdefg
  • Use repeating or adjacent characters
  • Use software or toolbars that store your password








Enable Online Banking Account Alerts

Don’t miss important changes in your account. Elect to receive text or e-mail alerts that help you monitor your finances, keep your account safe and help avoid overdrafts. When logged in, go to Menu > Settings > Alerts.